企业效能 · 创新咨询Enterprise Effectiveness · Innovation Consulting

让你的团队自驱力由内爆发
戒断保姆式的管理
Your team's drive ignites from within
— no more hand-holding management
让你的组织响应力快人一步
决策周期成倍缩短
Your organization responds faster than the market
— decision cycles cut in half
让你的产品创新力落地有声
从想法到市场更快验证
Your product innovation lands with impact
— from idea to market, faster
让你的企业,超越卓越! Your enterprise — beyond excellence.

不讲黑话 · 听完就懂 · 做了就变 · 杰全道咨询 No Jargon · Real Clarity · Actual Change · Quandao Consulting

"效能和创新
从来不是两件事——
它们是同一个竞争力的两面。"
"Effectiveness and innovation
are never two things —
they're two sides of the same competitive edge."

10+
年企业实战经验
Years hands-on
5+
行业覆盖
Industries served
2
亚马逊出版著作
Amazon published
100%
口碑转介绍
Referral-based
企业效能提升 · 敏捷转型落地 · 创新思维培训 · 组织管理优化 · 3S Framework · Agile Transformation · Innovation Consulting · Enterprise Effectiveness · 企业效能提升 · 敏捷转型落地 · 创新思维培训 · 组织管理优化 · 3S Framework · Agile Transformation · Innovation Consulting · Enterprise Effectiveness ·
90%+
项目按时交付率
(原始40%)
On-time delivery rate
(from 40%)
互联网企业 · 3个月
Internet company · 3 months
200万+¥2M+
年节省人力与流程成本
生产成本降低18%
Annual cost savings
Production cost -18%
制造业企业 · 6个月
Manufacturing · 6 months
72%→8%
高管低价值事务占比
核心工作时间翻倍
Executive low-value work
Core time doubled
快消品企业 · 6个月
FMCG company · 6 months
6月→66mo→6wk
活动上线周期压缩
快速响应市场机会
Launch cycle compressed
Market speed restored
美妆品牌 · 3个月
Beauty brand · 3 months
杰哥 Roger Chung
主流机构精益敏捷认证教练Certified Lean & Agile Coach (mainstream institutions)
亚马逊出版作者 · 两部著作Amazon Published Author · 2 Books
3S创新体系(战略·能力·冲刺)创建者Creator · 3S Framework (Strategy · Skill · Sprint)
世界500强专属顾问Exclusive Consultant to Fortune 500 Companies

关于杰哥About Roger Chung

"我不是学了敏捷去教别人的顾问。我是在真实项目里把它用出来,才开始帮别人的人。" "I didn't learn agile to teach it. I used it in real projects first — then started helping others."

从工程师到项目经理,从敏捷教练到独立顾问——我的每一步都在回答同一个问题:组织怎样才能真正动起来?

我服务过欧莱雅、宝马车联网、国家电网、拜耳等企业,涵盖科技、制造、金融、快消、汽车行业。我不讲标准流程,我善于读懂你公司的现场,用核心思维融合实际情况,给出真正能落地的解法。
From engineer to project manager, from agile coach to independent consultant — every step has been answering the same question: how do organizations actually move?

I've worked with L'Oreal, BMW Connected Vehicle, State Grid, Bayer, and more. I don't follow standard playbooks — I read your specific situation and apply core thinking to build solutions that actually land.

3S创新体系 · Roger Chung原创方法论The 3S Framework · Roger Chung's Original Methodology

大多数企业的创新失败,不是因为缺少想法,而是因为战略、能力、执行三个层面彼此脱节。3S框架提供了一套贯穿上下层级的系统性方法,让创新真正落地。 Most organizations don't fail at innovation because of a lack of ideas — they fail because Strategy, Skill, and Sprint operate in silos. The 3S Framework connects all three layers into one closed-loop system.

S1
战略 Strategy
Strategy
Where to innovate
明确创新方向与组织目标对齐。确保每一项创新投入都指向真正的竞争力提升,而不是为创新而创新。
Define where to innovate and align with organizational goals. Ensures every innovation effort builds real competitive advantage — not innovation theater.
S2
能力 Skill
Skill
How to innovate
构建团队真正能用的创新能力——思维方式、工具方法、组织文化。能力不足,战略只是PPT。
Build the actual capability to innovate — mindsets, methods, and culture. Without Skill, Strategy stays on slide decks.
S3
冲刺 Sprint
Sprint
Make it happen — fast
通过快速迭代将想法转化为真实结果。冲刺不是蛮干,是有节奏地快速验证、快速学习、快速调整。
Turn ideas into real outcomes through rapid iteration. Sprint isn't about rushing — it's about fast validation, fast learning, and fast adjustment.

3S框架已系统化整理于著作《To Survive in the AI Era: Enterprise's 3S Innovation Workbook》 The 3S Framework is fully documented in To Survive in the AI Era: Enterprise's 3S Innovation Workbook

获取书籍 ↗Get the Book ↗

服务Services

两条线,
一个目标
Two tracks,
one goal

无论你是需要系统性解决组织问题的高管,还是需要为团队定制高质量培训的HR负责人——我只做一件事:让改变真正发生。 Whether you're an executive needing systemic organizational change, or an HR leader seeking high-quality custom training — I do one thing: make change actually happen.

顾问咨询Advisory

组织效能
系统诊断与落地
Organizational
Effectiveness Advisory

适合 → CEO · CIO · CTO · PMOFor → CEO · CIO · CTO · PMO

你花这笔钱,能拿到什么?——典型客户在合作结束后拿到的结果: What do you actually get? Here's what typical clients walk away with:

  • 团队按时交付率从40%提升到90%+,老板不再需要天天盯进度On-time delivery rate: 40% → 90%+. No more daily firefighting.
  • 高管低价值事务占比从72%降至8%,核心工作时间翻倍释放Executive low-value work: 72% → 8%. Core time doubled.
  • 生产成本降低18%,年节省超200万元人力与流程损耗Production cost down 18%. Annual savings: ¥2M+.
  • 活动上线周期从6个月压缩至6周,快速响应市场机会Launch cycle: 6 months → 6 weeks. Market speed restored.
预约探索通话Book a Discovery Call
定制培训Custom Training

创新与效能
定制培训课程
Custom Innovation
& Effectiveness Training

适合 → HR Director · HRBP · 培训负责人For → HR Director · HRBP · L&D Leaders

不买"听完就忘的课"——培训结束后,你的团队能拿到: Not "forget-it-by-Monday" training. After the session, your team walks away with:

  • 可以直接在工作中使用的工具和模板,不是PPT里的概念Tools and templates they can use at work immediately — not just slides.
  • 针对你们真实业务场景设计的案例,学员认得出自己公司的影子Cases built from your actual business context — participants see themselves in it.
  • 课后30天跟进支持,确保方法真正落地,不是培训完就消失30-day post-training support to ensure methods actually land — I don't disappear after day one.
  • 30门课程覆盖精益·敏捷·创新·设计思维,按需定制组合30 courses across Lean, Agile, Innovation & Design Thinking — mix and match.
发送培训需求Submit Training Request

亚马逊出版著作Published on Amazon KDP

两部著作,一套体系 Two Books. One System.

从创新框架到业务路线图,从战略设计到敏捷落地——完整覆盖企业效能提升的全链路。 From innovation frameworks to business roadmaps, from strategy design to agile execution — a complete system for enterprise effectiveness.

To Survive in the AI Era
Enterprise's 3S Innovation Workbook
Strategy · Skill · Sprint
Roger Chung

第一部Book 1

To Survive in the AI Era

围绕3S框架(战略·能力·冲刺)展开,专为企业决策者、高管和顾问设计的闭环创新手册。评分9.5/10。 Built around the 3S Framework (Strategy · Skill · Sprint). A closed-loop innovation workbook for executives, founders and consultants. Rated 9.5/10.

3S Framework Innovation Strategy
Amazon 查看View on Amazon
最新出版New Release
業務側產品路線圖與里程碑驅動的敏捷管理
Theory · Practice · Tools
Roger Chung

第二部Book 2

業務側產品路線圖與
里程碑驅動的敏捷管理
Business-Side Product Roadmap & Milestone-Driven Agile Management

为什么90%的企业完成所有开发功能后,依然无法实现业务增长?本书首创「双轨制耦合交付体系」,帮助企业从「功能交付工厂」蜕变为「业务价值引擎」。 Why do 90% of companies fail to achieve business growth after completing all features? This book introduces the Dual-Track Coupled Delivery System — transforming organizations from feature factories to business value engines.

Product Roadmap Agile Milestone
Amazon 查看View on Amazon

洞察Insights

不讲黑话的
管理洞察
Management insights
without the jargon

查看全部文章View All

人效优化

Talent Effectiveness

年薪50万的高管,正在成为最贵的文员 Your ¥500K Executive Is Doing Clerk Work

某制造企业生产总监,年薪50万,72%的工作时间耗在报销核对、PPT格式调整、物料协调上。核心的产线优化、供应链降本,根本没时间做。6个月后,这个数字降到了8%——不是换了人,是换了机制……

A manufacturing plant director. ¥500K salary. 72% of working hours spent on expense reconciliation, PPT formatting, and materials coordination. Zero time for production optimization or cost reduction. Six months later, that 72% dropped to 8% — same person, different system…

低价值占比 72% → 8%Low-value work: 72% → 8% · 年节省成本 200万+Annual savings: ¥2M+ · 人效提升 32%Productivity +32%

三大根因:① 无岗位价值分级——高管承接所有层级的工作;② 无事务拦截机制——所有琐事直接对接高管;③ 无匹配的考核导向——KPI考核琐事完成率而非核心成果。

Three root causes: ① No role-value tiering — executives handle all levels of work; ② No task-filtering mechanism — all requests go directly to the executive; ③ Misaligned KPIs — measuring task completion instead of strategic outcomes.

三步解法:① 岗位价值分级(核心/重要/常规/低价值四级);② 配置商务助理推行事务拦截;③ 重设高管KPI,仅考核战略落地、业务增长、团队成长三个维度。

Three-step fix: ① Value-tier all tasks (Critical / Important / Routine / Low-value); ② Assign a business assistant with task-filtering rules; ③ Rebuild executive KPIs around strategy execution, business growth, and team development only.

企业最大的浪费,不是员工摸鱼,而是把高价值的人放在低价值的事上。

The biggest waste in any organization isn't employees slacking — it's putting high-value people on low-value work.

人效优化 · 精益管理 · 制造业 / 全行业适用

Talent Effectiveness · Lean Management · Manufacturing / All Industries

流程优化

Process Design

47个审批节点,看似管控严密,实则没人负责 47 Approval Nodes. Zero Accountability.

一个需求走47个签字,少则3天多则半个月。出了问题回头追责,每个人都说"前面的人已经看过了"。层层审批不是在管控风险,是在把责任彻底稀释……

One request. 47 signatures. Three days minimum, two weeks typical. When something goes wrong, everyone says "the person before me already reviewed it." Layers of approval don't control risk — they dissolve accountability…

某财务科技公司改造成果:审批节点从47个压缩至最多21个,平均审批时长从2个月缩短至4小时,因审批不严造成的需求延期率从80%降至10%以下,审批责任明确率100%。

Results from a fintech company: Approval nodes cut from 47 to 21 max. Average approval time: 2 months → 4 hours. Requirement delay rate due to approval issues: 80% → under 10%. Accountability clarity: 100%.

三步根治:① 审批节点瘦身,最多3个节点,明确"谁申请谁负责、谁审批谁担责";② 分级授权,按金额和事项类型下放决策权;③ 审批追责制度,审批人对结果终身负责。

Three fixes: ① Slim approval nodes to 3 max, with clear ownership; ② Tiered authorization by amount and type; ③ Lifetime accountability — approvers own outcomes, not just signatures.

层层审批不是管控,是推卸责任。权责对等,才是真正的风险管控。

Layered approvals aren't control — they're distributed blame. Real risk management means matching authority with accountability.

流程优化 · 组织效能 · 互联网 / SaaS / 金融科技

Process Design · Org Effectiveness · Internet / SaaS / Fintech

组织效能

Organizational Efficiency

麦肯锡:66%的企业正在低效内耗 McKinsey: 66% of Companies Are Trapped in Inefficiency

麦肯锡调研显示,66%的高管承认自己公司效率极低。人越来越多,速度越来越慢——以前几个人一天搞定的事,现在几十个人要做一周。规模越大,效率越低,增长越慢……

McKinsey research shows 66% of executives admit their organization is highly inefficient. More people, slower results — what three people finished in a day now takes thirty people a week. The bigger you grow, the slower you move…

规模化低效的三大根源:① 流程在部门间断裂推诿,无完整价值流;② 决策权集中在上层,离业务最远的人在拍板;③ 员工不清楚自己的工作在为客户创造什么价值,无效工作大量存在。

Three root causes of scaling inefficiency: ① Processes break and stall at department boundaries; ② Decision authority sits furthest from the customer; ③ Employees don't know what value their work creates — so non-value work proliferates.

三个核心原则:① 端到端价值流打通,消除部门墙;② 最小授权单元,让听得见炮火的人做决策;③ 全员价值共识,从根源杜绝无效工作。

Three core principles: ① Build end-to-end value streams, eliminate department silos; ② Minimum authorization unit — let those closest to the customer decide; ③ Organization-wide value clarity — eliminate non-value work at the root.

没有效率的规模,越大越危险。企业的增长,靠的是效率提升,不是人员扩张。

Scale without efficiency is a liability, not an asset. Growth comes from doing more with what you have — not from hiring more people to do the same things slowly.

组织效能 · 精益 · 制造业 / 快消 / 美妆 / 汽车

Org Efficiency · Lean · Manufacturing / FMCG / Beauty / Automotive

FAQ

常见问题Common Questions

关于企业效能、敏捷转型和创新管理,这些是我被问得最多的问题。The questions I get asked most about enterprise effectiveness, agile transformation, and innovation management.

企业敏捷转型应该从哪里开始?Where should an enterprise agile transformation begin? +
敏捷转型最常见的失败是从工具开始——上了Jira,开了站会,但什么都没变。正确的起点是从最痛的一个业务问题出发:找到一个真实的交付卡点,组建一个小的跨职能团队,用敏捷方式解决它。让第一个真实的成果建立内部的信心,再逐步扩展。The most common failure in agile transformation is starting with tools — installing Jira, running standups, but changing nothing real. The right starting point is your most painful business problem: find one real delivery bottleneck, form a small cross-functional team, and solve it with agile practices. Let the first real result build internal confidence, then expand from there.
如何真正提升团队的交付效率?How do you actually improve team delivery efficiency? +
大多数效率问题不是人的问题,是流程问题。先做价值流分析,把团队所有工作环节画出来,找到等待、重复和无效环节——通常你会发现50%以上的工作不产生客户价值。把这些砍掉,效率自然提升,不需要逼员工更努力。Most efficiency problems aren't people problems — they're process problems. Start with a value stream analysis: map all your team's work steps and identify waiting, duplication, and non-value activities. You'll typically find over 50% of work doesn't create customer value. Remove those, and efficiency improves naturally — no need to push people harder.
精益和敏捷有什么区别,企业应该选哪个?What's the difference between lean and agile — which should we use? +
精益的核心是消除浪费,优化流程效率,适合有明确重复流程的场景。敏捷的核心是快速响应变化,通过短周期迭代持续交付价值,适合不确定性高的场景。成熟的组织往往把精益用于流程优化,把敏捷用于产品和项目交付,融合使用效果最好。Lean focuses on eliminating waste and optimizing process efficiency — best for repeatable processes. Agile focuses on responding to change through short-cycle iteration — best for high-uncertainty contexts. Mature organizations use lean for process optimization and agile for product and project delivery, combining both for best results.
AI时代企业需要重建哪些核心能力?What core capabilities do organizations need to rebuild for the AI era? +
AI时代对组织能力提出三个新要求:第一,快速学习和适应的能力;第二,人机协作的工作方式——让人的精力聚焦在AI无法替代的判断、创意和关系上;第三,更短的决策和交付周期。这三点恰好是精益和敏捷方法论在AI时代的新应用场景。The AI era demands three new organizational capabilities: First, rapid learning and adaptation. Second, human-AI collaboration — humans focusing energy on judgment, creativity, and relationships AI cannot replace. Third, shorter decision and delivery cycles. These three needs are precisely where lean and agile find new application in the AI era.
定制培训和标准课程有什么区别?What's the difference between custom training and standard courses? +
标准课程给的是通用方法论,听完你知道概念,但不知道怎么用在自己公司。定制培训的设计起点是你团队现在面临的真实问题:我会先了解你们的业务背景、团队痛点和学员画像,再设计案例、练习和工具,确保学员能把方法带回工作中直接用。Standard courses give you general methodologies — you leave knowing the concepts but not how to apply them. Custom training starts with your team's real problems: I first understand your business context, team pain points, and participant profiles, then design cases, exercises, and tools so participants can apply the methods immediately.

联系我Get in Touch

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组织效能诊断报告
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Org Effectiveness Audit

填写下方表单,我会根据你描述的情况,在48小时内给你一份「组织效能快速诊断报告」——找出你现在最大的效能漏洞在哪里,以及可以立刻开始做的3个动作。完全免费,无任何销售压力。 Fill in the form and I'll send you a free Org Effectiveness Quick Audit within 48 hours — identifying your biggest efficiency gap and 3 actions you can start immediately. Free, zero sales pressure.

诊断你现在最大的3个效能漏洞Identify your top 3 effectiveness gaps
给出可立刻开始执行的3个具体动作3 concrete actions you can start this week
48小时内回复,完全免费,无销售压力Response within 48 hours, free, no pitch
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杰哥 · Roger Chung

企业内训课程Corporate Training

定制化企业内训
覆盖管理全层级
Customized Corporate Training
For Every Leadership Level

从基层团队到C级高管,从半天工作坊到两天深度训练营。所有课程均根据企业实际场景定制,不套路,不讲教科书,确保学员带得走、用得上。 From frontline teams to C-suite executives, from half-day workshops to two-day immersive bootcamps. Every course is customized to your organization's real context — no off-the-shelf content, no theory without practice.

01 · 0.5天01 · 0.5 day
蓝海战略洞察:发现未竞争市场空间Blue Ocean Strategy: Finding Uncontested Market Space
高管 / 高层Executives
02 · 0.5天02 · 0.5 day
战略加速器:高管决策思维工作坊Strategy Accelerator: Executive Decision-Making Workshop
高管 / C级C-Suite
03 · 0.5天03 · 0.5 day
战略领导力工坊Strategic Leadership Workshop
高管 / C级C-Suite
04 · 0.5天04 · 0.5 day
敏捷领导力:用敏捷思维驾驭不确定性Agile Leadership: Navigating Uncertainty with Agile Thinking
高层 / 中层Senior & Mid Management
05 · 0.5天05 · 0.5 day
创新文化引爆点:领导者的文化塑造工具箱Innovation Culture Ignition: Leader's Culture-Building Toolkit
高层 / 中层Senior & Mid Management
06 · 0.5天06 · 0.5 day
OKR与战略解码:从战略到行动的精准转化OKR & Strategy Decoding: From Strategy to Execution
中层 / 部门负责人Mid Management
07 · 1天07 · 1 day
设计思维创新实战:以人为本解决复杂问题Design Thinking in Practice: Human-Centered Problem Solving
中层 / 高层Mid & Senior Management
08 · 1天08 · 1 day
敏捷项目管理实战:Scrum框架与高效交付Agile Project Management: Scrum Framework & High-Performance Delivery
中层 / 项目经理Mid Management / PM
09 · 1天09 · 1 day
变革管理实战:带领团队穿越变革阵痛Change Management in Action: Leading Teams Through Transformation
高层 / 中层Senior & Mid Management
10 · 1天10 · 1 day
精益投资组合管理:SAFe LPM战略与执行对齐Lean Portfolio Management: SAFe LPM Strategy-Execution Alignment
高层 / 高管Senior Executives
11 · 1天11 · 1 day
商业模式创新:用BMC重构价值主张Business Model Innovation: Rebuilding Value Propositions with BMC
高层 / 中层Senior & Mid Management
12 · 1天12 · 1 day
Design Sprint极速创新:压缩验证周期Design Sprint: Compress Your Validation Cycle
中层 / 产品负责人Mid Management / Product
13 · 1天13 · 1 day
敏捷业务分析:以用户需求驱动价值交付Agile Business Analysis: User-Need-Driven Value Delivery
中层 / BA / 产品经理Mid Management / BA / PM
14 · 1天14 · 1 day
客户体验设计:打造全触点体验Customer Experience Design: End-to-End Touchpoint Excellence
中层(市场/服务)Mid Management / CX
15 · 1天15 · 1 day
创造力激活工作坊:释放团队创新潜能Creativity Activation: Unleashing Your Team's Innovation Potential
中层 / 跨职能团队Mid Management / Cross-functional
16 · 1天16 · 1 day
数字化转型战略规划:领导者的路线图工具箱Digital Transformation Strategy: Leader's Roadmap Toolkit
高层 / 高管Senior Executives
17 · 1天17 · 1 day
跨职能团队协作与冲突化解工作坊Cross-Functional Collaboration & Conflict Resolution Workshop
中层 / 部门负责人Mid Management
18 · 1天18 · 1 day
精益思维与持续改善:消除浪费、创造价值Lean Thinking & Continuous Improvement: Eliminate Waste, Create Value
中层 / 运营团队Mid Management / Ops
19 · 2天19 · 2 days
蓝海战略深度工作坊:产出行动路线图Blue Ocean Strategy Deep Dive: Producing an Action Roadmap
高管 / 高层Executives
20 · 2天20 · 2 days
企业敏捷转型:SAFe规模化敏捷全景实战Enterprise Agile Transformation: SAFe Scaled Agile in Practice
高层 / 中层Senior & Mid Management
21 · 2天21 · 2 days
战略创新全流程:从机会发现到商业验证Full-Cycle Strategic Innovation: From Opportunity Discovery to Validation
高层 / 高管Senior Executives
22 · 2天22 · 2 days
项目管理专业实战:PMP核心方法论应用Professional Project Management: PMP Core Methodology in Practice
中层 / 高层Mid & Senior Management
23 · 2天23 · 2 days
组织变革加速器:大规模转型领导力Organizational Change Accelerator: Large-Scale Transformation Leadership
高管 / 高层Executives
24 · 2天24 · 2 days
敏捷基础训练营:Scrum入门与团队实战Agile Foundations Bootcamp: Scrum Essentials & Team Practice
基层员工Frontline Teams
25 · 2天25 · 2 days
项目管理基础:从想法到交付的全流程管控Project Management Fundamentals: From Idea to Delivery
中层 / 基层员工Mid Management / Teams
26 · 2天26 · 2 days
创新领导力:构建企业创新生态系统Innovation Leadership: Building an Enterprise Innovation Ecosystem
高管 / 高层Executives
27 · 2天27 · 2 days
精益六西格玛基础与流程改善实战Lean Six Sigma Fundamentals & Process Improvement Practice
基层 / 中层Frontline / Mid Management
28 · 2天28 · 2 days
战略性人才管理:构建支撑战略的人才体系Strategic Talent Management: Building a Strategy-Supporting Talent System
高层 / 高管Senior Executives
29 · 2天29 · 2 days
敏捷营销:用敏捷方法驱动市场快速响应Agile Marketing: Driving Market Responsiveness with Agile Methods
中层(市场)Mid Management / Marketing
30 · 2天30 · 2 days
高绩效团队建设:从个体优秀到集体卓越High-Performance Team Building: From Individual Excellence to Collective Greatness
中层 / 团队负责人Mid Management / Team Leads
初级 PM
执行级
掌握敏捷基础、Scrum框架、用户访谈、MVP验证
中级 PM
骨干级
产品愿景、路线图规划、价值流映射、PI规划参与
高级 PM
策略级
规模化敏捷领导、组织变革、精益组合管理、创新文化

产品经理能力矩阵与课程体系 · 深度融合全球权威敏捷框架与设计思维

PM Competency Matrix & Curriculum · Integrating Global Agile & Design Thinking Frameworks

融合 Scrum Alliance · SAFe · IDEO U · Agile Business Consortium · Agile Leadership Journey 六大全球权威框架,覆盖实体产品 × 数字化产品双轮驱动,帮助企业构建从初级执行到高级策略的全链路产品竞争力。

Integrating six global authority frameworks including Scrum Alliance, SAFe, IDEO U, Agile Business Consortium and Agile Leadership Journey. Covers physical and digital product dual-track delivery to build full-chain product competitiveness.

模块一 敏捷产品核心Agile Product Core 6个子模块 · 共24学时6 sub-modules · 24h
敏捷基础与产品负责人角色Agile Fundamentals & PO Role
4h · Agile Alliance / Scrum Alliance CSPO
敏捷宣言与12原则、PO核心职责解析、优秀PO的关键行为特征Agile Manifesto, 12 principles, PO responsibilities and key behaviors
产品愿景与策略规划Product Vision & Strategy
4h · A-CSPO 高级目标设定模块
产品愿景板共创、多维度路线图规划、真实产品战略案例拆解Vision board co-creation, multi-dimensional roadmap, real strategy case analysis
Backlog管理与需求拆分Backlog Management
4h · Scrum Alliance CSPO 核心模块
待办列表创建与价值排序、需求拆分技术、梳理会与DoR定义Backlog creation, value ordering, story splitting, DoR definition
客户与用户同理心构建Customer Empathy
4h · A-CSPO 客户洞察模块
精准用户画像构建、深度客户访谈设计、全链路用户旅程地图绘制Persona building, customer interview design, full journey mapping
价值假设与MVP验证实战MVP Validation
4h · A-CSPO 产品实验模块
认知偏差识别、BML实验设计、价值假设陈述与验证闭环Cognitive bias identification, BML experiment design, hypothesis validation
利益干系人协作与管理Stakeholder Management
4h · A-CSPO 干系人管理模块
干系人识别与权力利益分析、引导技术应用、规模化环境下的多方协作Stakeholder mapping, facilitation techniques, scaled collaboration
实战产出:以真实产品为载体,完成「愿景定义→路线规划→待办梳理→MVP验证」全链路产品方案设计Outcome: Full-chain product plan from vision definition to MVP validation using a real product
模块二 设计思维与用户洞察Design Thinking & User Insight 6个子模块 · 共24学时6 sub-modules · 24h
设计思维基础Design Thinking Fundamentals
4h · IDEO U 设计思维核心体系
同理心→定义→构思→原型→测试五阶段全流程,建立系统化创新认知Five-stage process: Empathize, Define, Ideate, Prototype, Test
同理心与用户研究Empathy & User Research
4h · IDEO 以人为本研究框架
人类学研究方法、深度访谈技巧、沉浸式观察挖掘用户真实需求Anthropological research, deep interviews, immersive observation
界定设计挑战Define Design Challenge
4h · IDEO 设计挑战方法论
POV用户观点构建、HMW问题陈述生成、定义正确的问题POV statement, How-Might-We questions, defining the right problem
构思与创意生成Ideation
4h · 斯坦福 d.school / IDEO 工具箱
发散与聚合思维、头脑风暴、SCAMPER等多元创意工具Divergent and convergent thinking, brainstorming, SCAMPER tools
快速原型与用户测试Rapid Prototyping & Testing
4h · IDEO 原型设计与验证技术
从低保真到高保真原型制作、科学的用户测试设计、基于反馈快速迭代Lo-fi to hi-fi prototyping, user testing design, feedback-driven iteration
服务蓝图与体验设计Service Blueprint & Experience Design
4h · IDEO 服务设计扩展模型
服务蓝图绘制、跨触点用户体验梳理、端到端服务旅程优化Service blueprinting, cross-touchpoint experience mapping, end-to-end optimization
实战产出:结合企业真实业务挑战,全程参与从用户研究、问题定义到概念原型产出的完整设计思维工作坊Outcome: End-to-end design thinking workshop from user research to concept prototype using real business challenges
模块三 业务敏捷与价值交付Business Agility & Value Delivery 6个子模块 · 共40学时6 sub-modules · 40h
业务敏捷基础Business Agility Fundamentals
4h · Agile Business Consortium FBA
业务敏捷定义、VUCA环境下的生存与繁荣、敏捷思维核心原则Business agility definition, thriving in VUCA, core agile principles
FBA框架全景FBA Framework Overview
8h · FBA 完整框架
客户、生态、人员、文化、领导力、治理、运营、变革、支持、战略十大维度10 dimensions: Customer, Ecosystem, People, Culture, Leadership, Governance, Operations, Change, Support, Strategy
价值驱动交付Value-Driven Delivery
4h · FBA 客户与运营维度
客户价值优先理念、价值流映射识别浪费、建立持续价值交付机制Customer-value-first, value stream mapping to identify waste, continuous delivery
敏捷项目与产品管理Agile Project & Product Management
8h · AgilePM® / Scrum融合应用
AgilePM®框架体系、Scrum与AgilePM融合实践、提升团队交付效能AgilePM® framework, Scrum-AgilePM integration, delivery effectiveness
组合与战略对齐Portfolio & Strategic Alignment
8h · FBA 战略与治理维度
精益组合管理、战略与执行的桥接、投资组合优化确保资源聚焦Lean portfolio management, strategy-execution bridge, resource focus optimization
敏捷转型与变革管理Agile Transformation & Change Management
8h · FBA 变革与支持维度
组织级敏捷转型路线图、文化变革引导、度量体系构建支持持续改进Org-level transformation roadmap, culture change facilitation, metrics system
实战产出:以企业真实部门为试点,运用FBA框架开展业务敏捷成熟度评估,输出可落地的敏捷转型路线图Outcome: Business agility maturity assessment using FBA framework, producing an actionable transformation roadmap
模块四 规模化产品管理Scaled Product Management 6个子模块 · 共28学时6 sub-modules · 28h
SAFe基础与精益敏捷思维SAFe Fundamentals & Lean-Agile
4h · SAFe POPM 基础模块
SAFe核心价值观与精益敏捷原则、敏捷发布火车ART运作模式SAFe core values, lean-agile principles, ART operating model
PO与PM角色协同PO & PM Role Collaboration
4h · SAFe POPM 核心内容
PO与PM职责边界与协作机制、日常任务流程梳理、分布式团队协作PO-PM responsibility boundaries, collaboration mechanisms, distributed team work
史诗、特性与用户故事Epics, Features & User Stories
4h · SAFe POPM 分解方法论
价值流层级需求分解、史诗/特性/故事规范编写、验收标准建立Value stream decomposition, epic/feature/story writing standards, acceptance criteria
PI规划与执行PI Planning & Execution
8h · SAFe POPM PI规划模块
PI规划会筹备与执行、容量与工作预测、ART团队迭代执行推动PI Planning preparation and execution, capacity planning, ART iteration driving
持续交付流水线Continuous Delivery Pipeline
4h · SAFe POPM 持续交付
自动化设计、构建、测试与发布流程、质量内建理念、加速价值流动Automated design-build-test-release pipeline, built-in quality, value flow acceleration
精益组合管理 LPMLean Portfolio Management
4h · SAFe POPM LPM集成
精益组合管理协作、价值流领导力、团队工作与规模化战略目标对齐LPM collaboration, value stream leadership, aligning team work with scaled strategy
实战产出:ART的PI规划全流程模拟,完整演练从史诗分解到产出PI目标的全生命周期管理Outcome: Full PI Planning simulation from epic decomposition to PI objectives delivery
模块五 敏捷领导力Agile Leadership 6个子模块 · 共56学时6 sub-modules · 56h
领导力敏捷框架Leadership Agility Framework
8h · ALJ Agility in Leadership™
自我意识提升、情境适应力、沟通与影响力,构建敏捷领导底层逻辑Self-awareness, situational adaptability, communication and influence
情绪智力与变革心态Emotional Intelligence & Growth Mindset
8h · ALJ 领导力核心方法论
情商四象限、成长型思维建立、团队心理安全感构建EQ four quadrants, growth mindset, psychological safety building
教练技术与团队赋能Coaching & Team Empowerment
8h · Scrum Alliance CTC / AL 教练体系
高级教练技能辅导与引导、激发个体潜能、建设高绩效敏捷团队Advanced coaching facilitation, unlocking individual potential, high-performance team building
组织文化与系统思维Org Culture & Systems Thinking
8h · ALJ Agility in Organizations™
竞争价值框架识别文化类型、系统思维寻找杠杆点、塑造敏捷文化Competing Values Framework, systems thinking leverage points, agile culture shaping
变革管理与韧性领导Change Management & Resilient Leadership
8h · ALJ 变革领导力模块
VUCA环境决策、组织变革过程引导、培育组织与团队的韧性文化VUCA decision-making, change facilitation, organizational resilience culture
认证敏捷领导力 CALCertified Agile Leadership (CAL)
16h · ALJ CAL 认证体系
敏捷心智模式打磨、推动企业级敏捷转型、实现影响力式领导Agile mindset refinement, enterprise agile transformation, influence-based leadership
实战产出:以领导者视角主导完成组织级变革项目规划,输出切实可行的文化变革路线图Outcome: Organization-level change project plan and actionable culture transformation roadmap from a leadership perspective
五大实战课题——将理论转化为可落地成果Five Capstone Projects — Theory into Deliverables
T1 · 模块一+二
新产品MVP验证与产品待办列表设计New Product MVP Validation & Backlog Design
产出:用户画像、用户旅程地图、产品愿景板、优先级排序的产品待办列表Output: Persona, journey map, vision board, prioritized backlog
T2 · 模块三
企业级业务敏捷成熟度诊断与改进规划Enterprise Business Agility Maturity Diagnosis
产出:FBA成熟度评估报告、改进路线图、全流程价值流分析Output: FBA maturity report, improvement roadmap, value stream analysis
T3 · 模块四
规模化敏捷ART的PI规划模拟实战Scaled Agile ART PI Planning Simulation
产出:史诗拆解、关键特性定义、PI目标、PI规划执行记录与里程碑计划Output: Epic decomposition, feature definition, PI objectives, milestone plan
T4 · 模块五
组织级变革领导力与文化转型落地方案Org-Level Change Leadership & Culture Transformation
产出:组织文化评估报告、变革路线图、教练实践记录Output: Culture assessment report, transformation roadmap, coaching records
T5 · 模块一+二
跨职能产品创新设计思维工作坊演练Cross-Functional Product Innovation Workshop
产出:设计思维五阶段全流程产出、快速原型与用户测试报告Output: Full 5-stage design thinking deliverables, prototype and user test report
所有课程均支持定制化设计。我会先了解你们的业务背景、团队痛点和学员画像,再设计案例、练习和工具——确保学员能把方法带回工作中真正用起来。 All courses are fully customizable. I start by understanding your business context, team pain points, and participant profiles — then design cases, exercises, and tools to ensure participants can apply the methods back at work.
发送培训需求 →Submit Training Request →

实战知识库Practice Knowledge Base

框架不是答案
用对了才是
Frameworks aren't answers.
Knowing when to adapt them is.

每一篇都来自真实项目的实战复盘——不讲教科书,只讲在客户现场真正有用的那些。 Every entry comes from real engagements — not textbooks. What actually works on the ground, and why.

Scrum · 敏捷框架Agile

当Scrum遇上"强矩阵"组织——"合规缓冲带"设计Scrum in Hierarchical Orgs — Designing a Compliance Buffer

硬套标准Scrum的结果是Sprint计划两天后因合规被推翻,迭代节奏崩溃。我们的解法不是取消Scrum,而是在框架外加了一条缓冲带……Forcing standard Scrum in compliance-heavy orgs causes Sprint plans to collapse within days. The fix isn't to abandon Scrum — it's to add a buffer layer outside the framework…

金融Finance国企SOE合规Compliance

阅读实战案例 →Read the case →

双钻模型 · 创新方法Double Diamond · Innovation

发散和收敛到底怎么才算做到位——快消品牌案例What Real Divergence Looks Like — A FMCG Case

大多数团队以为自己在发散,实际上是在为决策者已有的预设答案寻找论据。真正到位的发散必须同时满足两个条件……Most teams think they're diverging — they're actually finding evidence for conclusions already made. Real divergence requires two conditions simultaneously…

快消FMCG美妆Beauty产品创新Product

阅读实战案例 →Read the case →

八大浪费 · 精益管理8 Wastes · Lean

我在服务现场发现的"第九种浪费"——决策浪费The 9th Waste I Found on the Ground — Decision Waste

传统八大浪费聚焦执行层,但有一种更致命更隐蔽的浪费——不决策、假装决策、翻盘式决策。它放大其他所有浪费……The classic 8 wastes focus on execution. But there's a more lethal, invisible one — non-decisions, fake decisions, and reversed decisions. It amplifies all others…

零售Retail数字化Digital决策机制Decision

阅读实战案例 →Read the case →

Kanban · 敏捷框架Agile

看板不只是一块板——在非研发团队引入流动思维的三个适配动作Kanban Beyond the Board — 3 Adaptations for Non-Dev Teams

看板落地失败的常见原因不是板子画得不对,而是只搬来了可视化的表象,没引入限制在制品和管理流动的内核……Most Kanban failures aren't about drawing the board wrong. They import the visual without the core: WIP limits and flow management…

市场团队Marketing非研发Non-Dev流动管理Flow

阅读实战案例 →Read the case →

SAFe · 规模化敏捷Scaled Agile

SAFe不是重型Scrum——PI Planning在制造企业的改造版本SAFe Isn't Heavy Scrum — How We Rebuilt PI Planning for Manufacturing

PI Planning的核心价值不在于两天的时间盒,而在于跨团队依赖关系被显性化、被面对面协商这个过程。我们把它压缩成了一天……PI Planning's value isn't the two-day timebox — it's making cross-team dependencies visible and negotiated face-to-face. We compressed it to one day…

制造业Manufacturing汽车Automotive多团队Multi-team

阅读实战案例 →Read the case →

LeSS vs SoS · 规模化敏捷Scaled Agile

多团队Scrum时,我什么时候选LeSS,什么时候选SoSWhen to Choose LeSS vs SoS — My Decision Framework

选框架的核心变量不是团队数量,而是产品边界和团队耦合度。选错框架的代价是直接而隐蔽的……The real decision variable isn't team count — it's product boundary and coupling degree. Choosing wrong has direct and hidden costs…

SaaSSaaS研发团队Dev Team规模化Scaled

阅读实战案例 →Read the case →

精益管理 · 服务型团队Lean · Service Teams

精益不是零库存——对服务型团队做精益改造,我先改的是"完工定义"Lean Isn't Zero Inventory — The First Thing I Fix Is the Definition of Done

服务型团队的库存是看不见的:未回复的邮件、待审的方案、进行中的需求讨论。它们不占物理空间,却占用了最稀缺的资源——注意力……Service team inventory is invisible: unread emails, pending proposals, open requirement discussions. No physical space — but consuming the scarcest resource: attention…

科技企业Tech解决方案团队Solutions知识工作Knowledge Work

阅读实战案例 →Read the case →

斯坦福五步法 · 创新方法Design Thinking · Innovation

在B2B企业里,"共情"这一步需要重新设计In B2B, the Empathy Step Needs to Be Redesigned

B2B场景中"用户"和"客户"往往不是同一个人。硬套标准共情做法,要么拿不到真实信息,要么拿到的是被精心挑选的客套话……In B2B, "user" and "customer" are rarely the same person. Standard empathy methods either fail to get real information or return carefully curated pleasantries…

B2B SaaSB2B SaaS供应链Supply Chain产品设计

阅读实战案例 →Read the case →

Google HEART · 用户体验UX Measurement

HEART模型的本土化改造——没有大规模数据时如何做体验度量Localizing HEART — UX Measurement Without Big Data

HEART在B2B产品和企业内部系统中面临同一挑战:没有大规模数据。但这不意味着用不了,而是需要"小样本替代"策略……HEART faces the same challenge in B2B and internal systems: no large-scale data. But that doesn't mean it's unusable — it means small-sample substitution…

HR系统HR System企业内部产品Internal Product体验度量UX Metrics

阅读实战案例 →Read the case →

用户体验设计 · 服务设计UX Design · Service Design

体验地图不是画画而已——如何把它变成跨部门对齐工具Experience Maps Aren't Art Projects — Using Them as Alignment Tools

一张体验地图贴到墙上时,各部门的第一反应是沉默。地图清楚显示,客户为了完成一件事被迫在五个部门间辗转……When an experience map goes on the wall, departments go silent. The map shows clearly: the customer crosses five departments just to complete one thing…

保险Insurance理赔Claims跨部门协作Cross-Dept

阅读实战案例 →Read the case →